Privacy Policy
Last updated:
Introduction
Merchantreal is committed to protecting your privacy when you purchase our artisan jams or interact with our services. This policy explains how we collect, use, and safeguard your personal information in relation to our fruit preserve products.
Information We Collect
When you order our handcrafted jams, sign up for flavor notifications, or contact us about our preserves, we may collect:
- Name and contact information for jam deliveries
- Shipping address for product fulfillment
- Email address for order updates and seasonal flavor announcements
- Payment information processed securely for jam purchases
- Flavor preferences and dietary requirements you share with us
How We Use Your Information
Your information helps us provide the best artisan jam experience:
- Processing and shipping your preserve orders
- Notifying you about seasonal jam releases and limited editions
- Responding to inquiries about our fruit products
- Improving our jam recipes based on customer feedback
- Sending updates about new flavor combinations
Product-Specific Privacy
When you purchase our artisan jams and preserves:
- Your flavor preferences help us recommend suitable products
- Allergy information you provide ensures safe consumption
- Order history helps us suggest new seasonal offerings
- Gift recipient details are used solely for delivery purposes
Data Protection
We implement industry-standard security measures to protect your personal data. Your information is stored securely and is only accessible to authorized team members who need it to fulfill your jam orders or respond to your inquiries.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of marketing communications about new jam flavors
- Withdraw consent at any time
Contact Us
For privacy-related questions about your artisan jam orders or data, please contact us at:
Merchantreal
6721 Ayleshire Dr, Solon, OH 44139, United States
Phone: +1 440 840 8094
Email: reachus@merchantreal.world